Servermulti.com, 5 Examples of CRM Applications that are Widely Used by Companies – How to maintain customer loyalty, so that we continue to make purchases of our products, especially delays from the sales team. The right business strategy for this is a CRM (Customer Relationship Management) system. The CRM application is very qualified in providing services, and is very efficient for the performance of the sales marketing team later.
CRM can also manage two things, for customer satisfaction and increase sales turnover. This system is gaining popularity used by companies because it can combine technology and human activity.
The existence of CRM itself is very helpful in increasing the operational efficiency of the company. In addition, CRM has a system that can reach information that enables better sales and service, and maximizes sales productivity.
How Can CRM Application Features Help Companies?
By using a CRM application, it is very helpful in identifying the company’s customers that are being managed. Because you can understand what are the problems and needs of customers, and know all the potential that exists to get opportunities.
CRM has various customer relationship management features
Some of them are using lead and contact data management features (prospective customers), customer data management, and sales activity management (calling, sending messages, client visits). There are also document sharing and collaboration features, sales pipeline (division of sales stages), automated sales workflows, sales tracker, to sales analytics.
CRM application features can encourage increased customer confidence in the products and services that the company offers. Utilization of CRM can be done by maintaining existing customers, still attracting prospects, serving customers quickly, and so on.
Some Examples of the Best CRM Applications
There are lots of examples of CRM applications that you can consider that can be used for companies. There are free CRM applications, there are also those that require a subscription fee at an affordable price. Here are 5 recommendations for the best CRM applications:
1. Sugar CRM
The Sugar CRM application offers several services, namely marketing automation, sales force automation, customer support services, and CRM in building implementation. The application can also create marketing campaigns and generate sales analytics reports.
Sugar CRM interface can adapt to business needs. However, some services are still carried out manually and are quite complicated to integrate with other channels.
2. SAP CRM
SAP CRM enables data connectivity, and real time business signals to increase loyalty, customer retention and revenue. The SAP CRM application has very sophisticated features, namely sales and marketing automation, to tracking and forecasting sales. This application provides support for businesses that focus on customer service.
3. Oracle
The CRM tools owned by the Oracle application have transactional, analytical, and customer service activity management features. With Oracle, the lead to cash process is simplified and sales performance increases.
4. Copper
Copper apps can help businesses manage contacts, files, offers, e-mails and virtually any business flow in one automated panel. The features of this application are sales management, pipeline management and analytical reports.
For workflow automation, it still has limitations, it is quite complicated to operate, and the analysis function is not strong enough.
5. Present CRM
The Hadiir application is a practical solution for running a CRM system properly. Presentr functions as a monitoring salesman as well as a CRM salesman. With the sales monitoring feature, Presentr helps you to efficiently monitor client visit work and provide viability in each process.
Meeting data and documents are stored automatically in the cloud and can be accessed quickly by related parties, such as sales managers.
With fast data access, sales managers and sales can coordinate with each other remotely to attract prospects and make customers feel satisfied with your company’s services.
Wen monitoring sales using Fajarr, you don’t need to go to the field, but can just stay in the office or at home.
The Hadiir CRM application provides sales management services with client visit features, online reimbursement and sales attendance, so that both superiors and the sales team feel comfortable at work. Besides that, Fajarr also has a Harir Sales feature that can monitor your company’s pipeline and sales performance.
The sales monitoring application can be integrated with your company’s CRM and HRIS systems, so that customer relationships can improve as business productivity increases.
Close
That’s all we can say, regarding the 5 Examples of Apps CRM locations that are widely used by companies. With a CRM application, of course, it will have a positive impact on the company you are managing. That way the level of trust in consumers is getting higher.